At THE ASSAM TIMES, we are committed to upholding the highest standards of journalism and ethics. We value our readers' trust and are dedicated to ensuring accuracy, fairness, and accountability in our news coverage.
If you believe any content published or broadcast by THE ASSAM TIMES is inaccurate, misleading, offensive, or violates any ethical standards, you may raise a grievance through our official grievance redressal mechanism.
How to File a Grievance
To lodge a grievance, please send us a written complaint with the following details:
Full Name
Contact Information (email and phone number)
Address
Link or reference to the specific content (article/video/social media post)
Nature of the grievance (e.g., factual inaccuracy, defamation, copyright violation, etc.)
Detailed description of the issue
Any supporting documents, if applicable
Grievance Redressal Officer
Name: Arnab Das
Designation: Founder
Email: theassamtimesofficial@gmail.com
Working Hours: Monday to Sunday, 10:00 AM – 6:00 PM
We aim to acknowledge all complaints within 48 hours and resolve them within 15 working days, in accordance with applicable regulations and internal policies.
Feedback & Suggestions
We also welcome feedback and constructive suggestions from our readers. You may reach out to us at theassamtimesofficial@gmail.com for general queries and editorial input.
Disclaimer
Grievances that are anonymous, vague, or not adequately documented may not be processed. Please ensure all relevant information is provided for timely resolution.
