Refund Policy

At The Assam Times, we strive to deliver high quality digital journalism, timely news updates, and exclusive content to our subscribers. We value the trust you place in us. This Refund Policy outlines our practices regarding payments and refunds for digital subscriptions or services purchased through our website.

1. Digital Subscriptions

All subscriptions to The Assam Times are for digital content and are delivered electronically. As digital content is made available instantly upon purchase, we generally do not offer refunds once access has been granted.

2. When Refunds May Be Considered

We understand exceptional circumstances can occur. Refund requests may be reviewed on a case by case basis in situations such as:

1. Duplicate payments or charges due to a technical issue.

2. Unintended renewal of a subscription where cancellation was attempted before the renewal date.

3. Content access issues where the problem originated from our end and we are unable to resolve it promptly.

If approved, refunds will be issued to the original payment method.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact our support team within 7 days of the transaction at:

Email Us: contactus@theassamtimes.com

Please include:

1. Your full name

2. Email address used for the subscription

3. Transaction ID or payment receipt

4. A brief explanation of the issue

4. Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing cycle, and you will continue to have access until that time. No prorated refunds are provided for partial billing periods.

5. Changes to This Policy

The Assam Times reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.